Introduction
At DoubleClick ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit our website and use our services. By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect two types of information:
Personal Information: This includes information you voluntarily provide to us, such as your name, email address, phone number, and any other details you submit through our contact forms or communication channels.
Usage Data: This includes information collected automatically as you interact with our website, such as your IP address, browser type, device information, pages visited, and the time spent on those pages. This data is collected through cookies and similar tracking technologies.
2. How We Use Your Information
The information we collect is used for the following purposes:
To provide and maintain our website and services.
To enhance and personalize your experience on our website.
To communicate with you, respond to your inquiries, and provide customer support.
To analyze website usage and improve our services.
To comply with legal and regulatory requirements.
3. Analytics and Tracking Technologies
We use third-party analytics tools to help us understand how visitors use our website and to improve our services. These tools include:
Google Analytics: Provides insights into website traffic, user behavior, and demographics.
HotJar Analytics: Offers tools like heatmaps and session recordings to understand user interactions on our website.
Facebook Pixel: Tracks conversions from Facebook ads and helps build targeted audiences for future ads.
These third-party providers collect and process information independently. This data helps us to enhance our website and services, but it is not directly collected or stored by us.
4. How to Access and Manage Your Data
As we utilize third-party providers for analytics, the data they collect is managed by them. You have the right to:
Access and Obtain a Copy of Your Personal Information: To access or obtain a copy of the data collected by our analytics providers, you will need to contact them directly. Here’s how you can manage your data:
Google Analytics: Visit Google Analytics Opt-Out to manage your data preferences.
HotJar Analytics: Visit HotJar's Opt-Out to request access or manage your data.
Facebook Pixel: Manage your data through your Facebook ad settings or review Facebook’s Data Policy.
Request Correction of Any Inaccuracies: If there are inaccuracies in your data, you can request corrections through the respective third-party provider.
Request Deletion of Your Personal Information: To request deletion of data collected through our website, you will need to contact the relevant third-party provider. We can guide you through this process if necessary.
Object to the Processing of Your Personal Information: You can object to the processing of your data by managing your preferences through the links provided above, or by contacting us for assistance.
5. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
Service Providers: Companies that assist us in providing our services, such as hosting providers, analytics providers, and customer support services.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests from public authorities.
6. Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the "Last Updated" date at the top. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:
DoubleClick Marketing
12A Coniston Close, Welgelegen, Polokwane
info@doubleclick.co.za
082439285
